Quality is becoming more and more important for customers, but what is quality? Some people refer to quality as the accuracy of an instrument, others as the reproducibility of an instrument. I am writing this blog to let you know how we organize quality at Bronkhorst.
How does Bronkhorst deal with quality?
As Supplier Engineer at Bronkhorst, I have co-responsibility for the quality of our purchased parts. Together with our suppliers, we set up the supply chain using the Lean Six Sigma philosophy. The ultimate aim is to create a repeatable and reproducible supply chain, which is becoming more and more important for our Copy Exactly customers. By properly setting up the supply chain, we adhere to the ‘first time right’ principle, which reduces the chance of subsequent changes.
Cooperation between Bronkhorst’s Research & Development department, the supplier that produces the article and the measuring chamber that ultimately carries out the inspection is essential for setting up this reliable supply chain. If you know how a product is used, you can set up a good process. If you know the critical specifications of the function and the critical parameters of the process, you know what to measure in order to say something about the repeatability and reproducibility of the product.