Bronkhorst

CORONAVIRUS (COVID-19) - CURRENT SITUATION

20-03-2020

Since the beginning of the coronavirus outbreak, we have been working on the question of what measures we can take with respect to the health of our employees, customers and suppliers, and the continuity of our business operations.

Health and continuity
As stated above, Bronkhorst is committed to the continuity of its business operations, as well as the welfare and health of its employees. At our head office in Ruurlo, as well as all our subsidiary and branch offices, we do everything in our power to continue to provide our services in the situation that has arisen.

We closely follow the instructions of the national and regional governments and health services and adjust our policy accordingly. We have taken several important precautions to minimize the risks. We do this, for example, by having our employees work from home if possible and by creating social distance between employees (e.g. production and logistics) for whom working from home is not an option. Employees who show symptoms of the virus are ordered to stay at home or are immediately sent home.

Accessibility
Our colleagues can be reached in the familiar and usual way by telephone or computer. In this period, we would like to ask you to communicate digitally as much as possible.

Field sales
Our area sales managers have stopped visiting clients and work from home or office. They are, of course, available on their mobile for all questions. Already made appointments will be made by phone or by Team- or Skype-meeting if possible.

Field service
In case of calamities, we do not, of course, leave users of our instruments out in the cold. We will consider on a case-by-case basis how we can support them if there are problems with the instruments we have supplied.

Visits and training sessions are postponed
Our offices are not open to visitors until further notice, unless there is an urgent reason and permission has been granted by the Contingency Team. We have also cancelled all our (inter)national trips and unfortunately also had to postpone training for customers and employees.

Pick-up and delivery of goods
At our head office in Ruurlo and our production location in Leonhardsbuch, we have taken measures to collect and deliver goods as safely as possible.

Delivery status
At present, our stock of materials is at a customary level and we can deliver materials ordered by you as indicated on our order confirmation. If we have concrete information that longer delivery times will apply to certain products, we will communicate this.

Stay healthy!

COVID-19

Bronkhorst High-Tech B.V.

Nijverheidsstraat 1A
NL-7261 AK Ruurlo (NL)
Tel. +31 573 45 88 00
[email protected]

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