After sales service

Service capability Bronkhorst USA

The Service and Calibration Laboratory in Bethlehem, PA has been specifically developed to meet the needs of our USA customers and, while fully traceable to National Standards, is intended to be flexible in its approach to providing practical service solutions.

This commitment is an extension of the collaborative culture of our company and ensures that essential back-up is always available to a time-scale that meets the needs of every industry sector. In parallel with the Bronkhorst Headquarters 24 hour / 7 days a week Help Line we can provide in-house services that include same-day, next-day and standard turn-around.

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Bronkhorst service department

Service and Calibration Laboratory in Bethlehem

  • Gas calibration capabilities include Air up to 1,250 slpm and actual gas calibrations on H2, N2, Ar, He and CO2 up to 10 slpm
  • A liquid calibration station is included in support of the rapidly growing installed base of low flow liquid measurement and control Mass Flow Meters and Controllers.  Flow capabilities range from 0.5 g/h up to 2.0 kg/h.
  • A variety of support testing and quality control instrumentation is also included to provide such quality checks as helium leak detection and pressure vessel integrity.

The USA Service Department capabilities include :

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Sales & Service Bronkhorst USA

The office houses a complete Sales and Service support organization, and is dedicated to the highest levels of customer satisfaction. Our 6,000 SqFt facility provides direct customer service and support with a fully equipped laboratory.  This service laboratory permits full service, re-calibration, and re-sizing capabilities for Bronkhorst existing end user customer base along with final assembly and test for newly purchased devices required by OEMs or quick shipment to our end users.

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Bronkhorst field engineer

Bronkhorst Headquarters Help Line

With 24/7 World Wide Support

For urgent matters, our International Support Team is available 24/7 to answer your request immediately or ensure appropriate further action.

  +31 859 02 1866

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Calibration Services

All flow meters and controllers assembled at Bronkhorst are calibrated according to the ISO 9001 standards before shipment, this is included in the price. We can also provide additional calibration services; such as as-found and as-left calibration and calibration for third party flow instruments. All our service offices worldwide offer ISO 9001 calibrations and systems for on-site calibration. Moreover, we can also provide ISO 17025 calibrations. 

ISO 17025 Calibration Services

In addition to our standard calibration services we can also offer certified ISO 17025 calibrations. Our Calibration Centre has been certified by the Dutch Accreditation Council (RvA), which makes it possible to perform ISO 17025 calibrations. 

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Bronkhorst calibration centre

Bronkhorst USA inc.

57 South Commerce Way
Suite 120
USA - Bethlehem, PA 18017 
Tel.  +1-610-866-6750
[email protected]

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