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Contact
Bronkhorst USA
1550 Valley Center Parkway Ste, 100
PA 18017 Bethlehem, Pennsylvania, USA
T: +1 610 866 6750
E: [email protected]
Instrumentation Applications Specialist
As an Instrumentation Applications Specialist at Bronkhorst USA in Bethlehem (PA), you’ll be the bridge between customers, sales teams, and technical experts, ensuring every application is matched with the right instrumentation solution. You’ll support the full quote-to-order process, from understanding technical requirements and preparing quotations to managing orders and delivery updates. This is an excellent opportunity for someone who enjoys combining customer interaction, technical problem-solving, and commercial support.
Help customers find the right instrumentation solution while managing quotes, orders, and technical inquiries in a dynamic industrial environment.
What to do
- Understand customer applications, including flow rates, pressure, temperature, and gas/liquid media.
- Support instrument sizing and configuration, including flow ranges, materials, connections, and calibration options.
- Interpret customer requirements and match them to appropriate instrumentation solutions.
- Prepare accurate and timely quotes for configured hardware and accessories.
- Track open quotations and support sales staff, distributors, and key accounts.
- Validate pricing and product options.
- Review purchase orders for accuracy against quoted configurations.
- Enter and manage orders within ERP systems.
- Provide delivery updates and shipment tracking information.
- Respond to technical and commercial inquiries.
- Assist with returns, exchanges, and repairs.
- Maintain accurate customer and order data in ERP/CRM systems.
- Collaborate with Sales, Customer Service, Operations, and European headquarters.
What to bring
- 1+ year of B2B sales, customer support, or technical support experience.
- Ability to explain technical or engineered product concepts to customers and distributors.
- Experience explaining technical products clearly enough to influence purchasing decisions.
- Experience preparing quotes or reviewing purchase orders.
- Strong attention to detail and the ability to manage multiple priorities.
- Experience working with ERP/CRM systems.
- Ability to collaborate effectively across multiple teams in a fast-paced environment.
- Strong communication and problem-solving skills.
- A customer-focused mindset with a proactive approach.
Why choose us
- Competitive salary of $45,000 – $60,000, based on experience.
- 401(k) with 3% safe harbor contribution.
- Medical, dental, and vision insurance, with 75% paid by the company.
- Paid time off and paid sick days.
- Join a stable, family-owned global organization.
- Work for a recognized leader in precision low-flow instrumentation.
- Be part of a growing company with long-term career opportunities.
- Collaborate with international colleagues and industry experts.
- This vacancy is based at Bronkhorst USA in Bethlehem (PA).
About Bronkhorst
Bronkhorst is a global leader in precision low-flow fluid control, providing innovative flow meters, flow controllers, pressure controllers, and related instrumentation for customers across industries such as life sciences, semiconductors, energy, food & beverage, and industrial manufacturing.
As a family-owned company with a strong international presence, we combine technical excellence with a collaborative and people-focused culture. Working at Bronkhorst means joining a stable, growing organization where your ideas matter, your development is supported, and you’ll work alongside passionate colleagues who are committed to delivering solutions that make a real impact for customers worldwide.