Product Returns & Replacements (RMA)


Return Materials Authorization form (USA)

Please use our RMA form when returning instruments for service to us.

Download 'Return Materials Authorization' Form

Safety information for the return of instruments and components (Decontamination Statement)

This document is used for gathering safety information for the return of instruments and components. The customer bears the responsibility for the health and safety of all who come into contact with the returned item(s). This responsibility spans from the users own personnel, through shipping agents, to Bronkhorst Goods In and our Service Personnel who come into contact with the instrument and its components. Any contamination of the instrument and components, even if it has been removed, must be made known, and the declaration on contamination must always be filled out.


Decontamination Statement
Decontamination Statement
RMA form (XLS or PDF)

Bronkhorst USA LLC

57 South Commerce Way
Suite 120
USA - Bethlehem, PA 18017 
Tel.  +1-610-866-6750
[email protected]

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